Validating your business license again will allow you to increase legitimacy in these circumstances. Store Semi-Requirements Developing from the previous section of legitimacy; the reason this section is labeled as a “semi-requirement” is that these elements are not required on your online store to conduct business or to start selling. They are, however, very highly recommended in order to be viewed as trustworthy in the eyes of your consumers. In addition, they may offer additional protection in the event an issue arises. Refund Policy For your online store, refund policies are not required – however, you cannot simply state. Due to variability and changes in circumstances, of course special cases need to allow this and thus protective measures are in place for consumers
By outlining what your store’s policies
Customers will know in advance what they are entitled to, should a product not meet their expectations or is potentially defective. Should disgruntled customers want a refund or exchange, having a refund policy will allow you to refer to the document and hopefully Qatar Phone Number Data meet on common ground. Unfortunately, in these situations, the customer is going to have the benefit of the doubt. Not from a settlement perspective, but from potential damages to your brand. If a disgruntled customer were to open a dispute – based upon the fact that you do not have a refund policy – they may not win the dispute, however, this can have a major impact on your brand credibility. The internet is a wild place and opinions run rampant, whether they are correct or justified.
Always do your best to protect yourself AND your brand
Legal Agreements Your e-commerce store should most definitely include your Terms and Conditions as well as your Privacy Policy. Privacy Policies are required by law in the event you are collecting personal information. Since it is not possible to conduct an online transaction without gaining personal ALB Directory information – that includes names, addresses and banking or credit card information – you will want to include this in this section of your website. Some countries and jurisdictions may not have a Privacy Policy legal requirement, that said, your website is most likely accessible globally, so you will want to have one! Terms and Conditions are not necessarily required by law, however, again this is a protective measure to alleviate your legal risk.
