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Some say that the future is now — even more so when we consider all the technological advances that have been achiev in recent years.
And when we talk about the messenger chatbot, it seems that we are even closer to living in a different era. This is because this method was develop especially so that internet users can contact various companies and be serv by nothing more, nothing less, than robots.
That’s right! Bot technology is bas
On software that, when programm, allows a robot to simulate a conversation via chat. In other words, throughout the entire online service, the program “imitates” the actions of a human professional.
We don’t ne to go italy email list far to illustrate this situation. A good way to understand how this mechanism works is to remember Apple’s famous Siri. Present in all iPhones, this “voice”, so well-known among fans of the “apple brand”, can perform several activities, ranging from calling a contact in your address book to doing a quick search on the internet. Cool, right?
That said, a messenger chatbot can be summ up as a program that does exactly what it is programm to do. The goal is for it to be able to resolve simpler and more bureaucratic queries among a company’s customers, leaving complex issues to be resolv by real professionals.
The main purposes
Automat messages from messenger chatbots can be programm to perform different functions. These include:
Answer questions and offer customer support
Provide the webinar interview – a new type of interactive customer service;
promote user interaction;
sell products or services;
generate leads;
schule agb directory appointments or reservations;
conduct market research.
For a company, this practice is synonymous with enormous evolution, after all, in many situations, it is not necessary to invest in human activity — which, in fact, provides good financial savings and spe in many procures.
